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SHIPPING AND RETURNS

Shipping Policy

Effective Date: 04/11/2024

Welcome to Home Goods UK! We are committed to providing you with a seamless shopping experience. Below is our shipping policy to ensure clarity and transparency regarding our shipping and return processes.

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Shipping Information

  • Processing Time

    • Orders are processed within 0-1 day(s).

    • Please note that orders may be shipped or delivered on weekends or holidays depedning on the products you have ordered. (We may use different couriers for some products).

  • Shipping Methods & Delivery Times

    • All deliveries are aimed to be delivered within 3-5 days (including weekends).

  • Shipping Costs​

    • Free standard shipping on all orders!

  • Tracking Orders

    • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

  • Delivery Area

    • We only deliver within the UK.

30-Day Free Returns

Your satisfaction is our priority! If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

  • Eligibility

    • Items must be in their original condition, unused, and with all original packaging and tags attached.

  • Return Process

    • To initiate a return, please contact our customer service team at 07864942160 or sales@happyhomeandpet.co.uk

    • We will provide a return label free of charge and provide instructions on how to return your items

  • Refunds

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    • Once approved, your refund will be processed, and a credit will be applied to your original payment method within 14 days after goods have been successfully returned.

  • Exchanges

    • If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Contact Us

If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team at 07864942160 or sales@happyhomeandpet.co.uk

Thank you for choosing www.homegoodsuk.co.uk for your home furniture needs!

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