SHIPPING AND RETURNS

 Effective Date: 04/11/2024

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Welcome to Home Goods UK! We are committed to providing you with a seamless shopping experience. Below is our shipping policy to ensure clarity and transparency regarding our shipping and return processes.

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Shipping Information

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• Processing Time

  • Orders are processed within 0-1 day(s).

  • Please note that orders may be shipped or delivered on weekends or holidays depedning on the products you have ordered. (We may use different couriers for some products).

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• Shipping Methods & Delivery Times

  • All deliveries are aimed to be delivered within 3-5 days (including weekends).

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• Shipping Costs​

  • Free standard shipping on all orders!

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• Tracking Orders

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information.​

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• Delivery Area

  • We only deliver within the UK.

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30-Day Free Returns

Your satisfaction is our priority! If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

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• Eligibility

  • Items must be in their original condition, unused, and with all original packaging and tags attached.

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• Return Process

  • To initiate a return, please contact our customer service team at 07864942160 or sales@happyhomeandpet.co.uk

  • We will provide a return label free of charge and provide instructions on how to return your items

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• Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Once approved, your refund will be processed, and a credit will be applied to your original payment method within 14 days after goods have been successfully returned.

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• Exchanges

  • If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

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Contact Us

If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team at 07864942160 or sales@happyhomeandpet.co.uk

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Thank you for choosing www.homegoodsuk.co.uk for your home furniture needs!