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SHIPPING AND RETURNS

Shipping Policy

Effective Date: 04/11/2024

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Welcome to Home Goods UK! We are committed to providing you with a seamless shopping experience. Below is our shipping policy to ensure clarity and transparency regarding our shipping and return processes.

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Shipping Information

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  • Processing Time

    • Orders are processed within 1-2 business days.

    • Please note that orders may be shipped or delivered on weekends or holidays depedning on the products you have ordered. (We may use different couriers for some products).

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  • Shipping Methods & Delivery Times

    • We offer free and expedited shipping options.

    • All deliveries are aimed to be delivered within 3-5 business days.

    • Delivery times are estimates and may vary based on your location and shipping method selected.

    • Deliveries to Northern Ireland may take slightly longer than usual as our warehouse is based in mainland England.

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  • Shipping Costs​

    • Free standard shipping on all orders!

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  • Tracking Orders

    • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

    • You can also track your order status through your account on our website.

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  • Delivery Area

    • We only deliver within the UK.

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30-Day Free Returns

Your satisfaction is our priority! If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

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  • Eligibility

    • Items must be in their original condition, unused, and with all original packaging and tags attached.

    • Some items, such as custom-made or final sale items, may not be eligible for return. Please refer to the product description for details.

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  • Refunds

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    • If approved, your refund will be processed, and a credit will be applied to your original payment method within 21 days after goods have been successfully returned.

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  • Exchanges

    • If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

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Contact Us

If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team at 07516783436 or SUPPORT@HOMEGOODSUK.CO.UK

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Thank you for choosing www.homegoodsuk.co.uk for your home furniture needs!

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